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OMG, I can't believe the last review. I went through something so similar. My kid was totally ignored. All the classrooms were chaotic and the classroom sizes are just too big. My child had been kicking and they didn't want to deal with it. Any other school would have known what to do. Even a staff member confided in me that management didn't handle it right. Now my child is in another school and doing great. Coincidentally, their are 2 other children in the new school I'm in now that were also from this same Primrose and they are all doing much better. No more hitting, kicking and even biting since leaving the school. This new school handles all the kids beautiful and with such care. Primrose of North Naples is so cold ill-mannered.

It's all about money, and for what? What a shame. It's a nice looking, cleaning facility. My child got nothing out of the place.

The franchise owners are a joke. Chris Essig is nothing but overwhelmed and uses his wife Jaime, the other franchise owner as a scapegoat. They feed off each other. They don't stand by what they say.

Since this facilty opened last April I have spoken to over a dozen parents and nearby schools staff members and have heard similar complaints.

This school really needs to make some major changes.

I think they are just too new and I would be afraid for my child to go to VPK here, then start Kindergarden and not be prepared properly.

I'm sorry I didn't put my review in sooner.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Location: Naples, Florida

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Just wanted to comment on the above review. My son went to Primrose NN just for VPK, as Jamie & Chris opened the franchise right before he turned 4.

He was anything but un-prepared for KG. I found the owners to be friendly and we were very happy with the care and education he received. I wish we could afford for my baby to go there, but private school doesn't work for our income right now.

I didn't see them to be money-hungry at all. To each his own, I guess.

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